Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, prior reservation is required. We encourage you to book with us as soon as you have fixed your holiday plans. If you plan ahead before you go for your holiday, then you don’t need to worry about any missed bookings or break up your holiday schedule. Release your worry and focus only on enjoying your holiday ! LET US TAKE CARE OF THE REST.
We understand that plans can change and that you may need to reschedule your tour or travel experience. Once your booking is confirmed, you will receive a ticket with your reservation details, including the local operator’s telephone number. You can call them directly with any last-minute questions or date-change requests. Please don’t forget to mention that you have made your booking with us via our online website booking system. All changes subject to availability.
No, you don’t. You do not have to book any hotel first in order to book our tour. You can inform us about your hotel details later. You can also change your hotel information, just be sure to inform us about it.
We are a small family business company. We accept major credit cards (Master Cards, Visa, American Express) via payment gateway through our website payment portal. After completing the reservation form, you have an option to complete your payment online via credit card and proceed with the payment.
We request your cooperation in informing us in advance by email or WhatsApp if you need to cancel your tour. A full refund is only available if the cancellation is made at least one day before the tour date.
